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Due to essential maintenance, the following systems will be unavailable from 6.00pm on Monday 2 October until 8.00am on Tuesday 3 October: our online council tax, business rates and housing benefit services, and our welfare assistance form. You will also not be able to register to pay council tax online, make a change of address for council tax or cancel single person discount. You are still able to make a payment during this time. We apologise for any inconvenience this may cause.

Neighbourhood wardens

Neighbourhood wardens work to improve the quality of life for residents by reducing the level of anti-social behaviour and the fear of crime.

The  Icon for pdf Neighbourhood Warden Service (PDF, 237.3kb)  deal with environmental problems to improve local areas. They promote community involvement and social inclusion, especially among young people. Regular patrols are carried out throughout the county, dealing with issues they encounter, or are reported to them. They also help to tackle low level anti-social behaviour, where it is safe to do so.

If you need assistance from a neighbourhood warden, please contact us.

Tackling environmental crimes

Wardens have the powers to issue fixed penalty notices for environmental crimes, where appropriate, for a range of issues:

  • Litter 
  • Flytipping and failing to clear waste dumped on privately owned land
  • Dog fouling
  • Abandoned vehicles
  • Graffiti
  • Flyposting
  • allowing a dog to stray or enter a fenced off play areas where they are not allowed
  • failing to put a dog on a lead when asked by an authorised officer
  • illegal business or household waste storage, transporting, treatment and disposal
  • discarding chewing gum causing environmental concern
  • abandoned shopping trolleys

Stray dogs

Neighbourhood wardens will also collect stray dogs. If a dog is reported as loose and/or stray, wardens will attempt to catch it and contact the owner of the dog to collect it. Dangerous dogs are dealt with directly by the police. If a dog situation is an emergency, please contact the police on 999.

Public Space Protection Order for dog control

It is an offence to allow a dog to stray. Owners who are caught letting their dog stray, exercise, wander or roam loose without a responsible owner present will be issued with a £100 fine (Fixed Penalty Notice). See Enforcement powers for irresponsible dog owners for details.

Neighbourhood warden news in your area

Neighbourhood Warden news items are posted on our Area Action Partnerships (AAPs) Facebook pages. Keep up-to-date by 'liking' your local page:

Neighbourhood warden Facebook pages