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We will be carrying out essential maintenance on our website on Tuesday 23 April 2024 between the hours of 8.00am and 10.30am. During this time, the website may experience technical issues. We apologise for any inconvenience caused.

Anti-social behaviour

Anti-social behaviour covers a range of activities that affect people's enjoyment of their homes and communities. This page provides information on where to find help and other useful information.

You can report anti-social behaviour to us:

If the house itself is empty, please see our empty homes page.

We will fully investigate any complaint we receive.

If you have an ongoing problem with anti-social behaviour and it's not being  addressed, the Case Review (formerly known as the Community Trigger) gives you and your community the right to expect action.

Other help and advice

Hate crime and incidents

If the incident is perceived to be motivated by hostility or prejudice based on a person's:

  • race, ethnic origin, or nationality
  • religion
  • sexual orientation
  • disability
  • transgender

Then it is a Hate crimes and incidents.

Outdoor Play Code

Encourage children to use local play areas once they have told an adult and discourage them from playing on streets and roads which can be dangerous. Remind your children to pick up their litter and encourage them not to damage plants and trees. If someone complains to them, encourage them to tell an adult.

Remind your children of the importance of being a good neighbour. Do not climb fences and gates to retrieve balls without asking, and try to be mindful of noise levels and playing in once place for long periods of time. Do not kick balls against walls and never play on fences.

Remember you were young once!

Remember, not all children can play at home and it's really important for young people to play together. Children of different ages need different play needs. If there is a problem, explain the problem to the children and try to offer a positive alternative. Avoid confrontation and arguments and speak to parents wherever possible. Never invite children into your home.

Remember you are responsible for your children's behaviour, their play needs are important but can sometimes disturb other people. Remind your children to respect other residents the community and property. 

Discussion and compromise is always the best way to resolve disputes.