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Following a steep rise in cases across the region, the whole of the North East has been named as an area that will receive additional support. You can read the latest statement from LA7 leaders. There are no additional restrictions on the area or residents but with cases of Covid higher than ever before everyone is asked to continue to act carefully and responsibly. Further information will be provided as it becomes available. See Covid-19 advice and information for advice on how to stay safe. Thank you for playing your part in helping to keep the North East open and protect others.

Community Action Scheme


The Community Action Scheme brings together residents and a range of organisations to tackle housing and environmental issues in a specific area by identifying local priorities and making best use of resources.

Who takes part in the scheme

The Community Action Scheme is led by our Community Action Team (CAT), which includes members of our Community Protection Service, planning, Neighbourhood wardens and housing teams, who work alongside police and community support officers and fire and rescue teams. As well as delivering some level of enforcement, we have a key role in promoting health and healthier lifestyles.

While our members stay involved throughout the programme, other partners may join in the delivery of certain programmes in line with identified problems or issues.

Why this work is happening

We work across the county and provide resources to target particular areas and problems. We use enforcement powers to encourage owners, occupiers and landlords to take responsibility for their neighbourhood and their properties.

How it works

We normally deliver an 11 week rolling programme, moving around the county and focusing on a certain community each time. This breaks down into:

  • two weeks of identifying issues and planning priorities
  • seven weeks of action
  • two weeks of review

When moved on to another area, any new issues are then dealt with by the existing services in the area. This unique project model, working alongside the community to improve local conditions, means that the impact of the Community Action Scheme continues beyond the project period, with residents experiencing longer-term benefits.

What happens

We deal with a range of issues including:

  • improving housing standards and the management of privately rented property
  • dealing with empty properties
  • ensuring that rubbish that has been dumped in gardens, on streets and on waste ground is removed
  • assisting with improvements to buildings and abandoned land
  • investigating noise issues
  • challenging under-age sales of alcohol and tobacco
  • implementing energy efficiency schemes
  • advising on consumer rights and dealing with cold callers

Information from those involved with the community informs the main priorities chosen by residents during a residents' engagement event at the start of the CAT programme. We then focus on these during our seven weeks of action.

When and where it is happening

The Community Action Scheme team is moving to South Moor on 5 July.

We will carry out work in the following streets: Bircham Street; Bircham Street (back); Bridge Street; Charlotte Street; Charlotte Street (back); Eyre Street; Moore Street; Moore Street (back); Oliver Street; Parmeter Street; Parmeter Street (back); School Terrace (back); Elm Street; Elm Street (back); Elm Street (side); Elm Street (back 52-95); Greenlands; Greenlands (back); Lime Street; Lime Street (side); Mitchell Street; Mitchell Street (back); Mitchell Street (side); Pine Street; Pine Street (side); Poplar Street; Poplar Street (back); Poplar Street (side); Rydal Avenue; Rydal Avenue (side); School Terrace; William Street; William Street (back); School Lane; Gale Street; Mundell Street; Park Road; Park Road (back); Jane Street; Jane Street (back); Maple Grove; Pine View; Salisbury Street; John Street; Oliver Street (back); Road between Rydal Avenue and Pine Street; Charles Street; Grassmere Terrace; Park Road (back).

Following input from residents and partners, we have agreed to look  at the following issues;

  • rubbish dumped in gardens, on streets and on waste ground being removed
  • dealing with empty properties
  • dealing with pests/infestations in properties or on land

Attend a Teams Online event

Online surgeries are a great way for us to hear your views and are open to everyone but will be of most interest to those living and working in the Shildon area.

You do not have to have any software installed, or register in advance. Links will be posted here once sessions are available.

Icon for pdf South Moor Community Action Team presentation transcript (PDF, 81.1kb)

Complete the South Moor Community Action Team priorities survey to let us know of any issues you would like to see us tackle. This will help us to prioritise where to spend our time.

Previous projects

Our last programme of works in 2021 was in Shildon and in 2020 we visited  Horden, Ferryhill Station and Blackhall Colliery.

Each location is evaluated against a set of criteria to prioritise areas with the greatest need within County Durham and identify areas suitable for the scheme. This is calculated using data on empty homes, health deprivation, the percentage of tenants of privately rented accommodation in receipt of Housing Benefit, anti-social behaviour and crime.

Find information on Community Action Scheme - previous projects. In each area, priorities for improvement were identified and we worked with local residents in resolving these issues.

Municipal Journal 2013 Achievement Awards - Commended Logo

In partnership with

  • Municipal Journal 2013 Achievement Awards - Commended
Contact us
Community Action
03000 261 016
Our address is:
  • Durham County Council
  • Community Protection
  • PO Box 617
  • Durham
  • County Durham
  • United Kingdom
  • DH1 9HZ
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