Pay a bus lane fine
If you drive in a bus lane, bus gate or bus-only street in County Durham when you should not, you may receive a fine through the post called a Penalty Charge Notice (PCN).
Pay/appeal against a bus lane fine (Penalty Charge Notice) online. Please note that the ticket details may not appear online until 24 hours after the fine has been issued.
Other ways to pay
- automated payment line 0330 0884 785
- telephone: 0191 384 6633
The cost of the fine
A bus lane fine is £70, reduced to £35 if paid within 21 days. You have 28 days to pay it.
What you can do if you don't agree with the fine
Find out about Challenge a bus lane fine or see What happens if you don't pay your bus lane fine.
Why we issue fines
We issue bus lane fines to:
- keep traffic moving (including pedestrians and cyclists)
- improve road safety
- improve the environment
- improve the quality and accessibility of public transport
- Parking Services
- 03000 263 985
Our address is:
- P.O. Box 568
- County Durham
- United Kingdom
- DH1 9GP