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Due to essential maintenance, the following systems will be unavailable from 6.00pm on Monday 2 October until 8.00am on Tuesday 3 October: our online council tax, business rates and housing benefit services, and our welfare assistance form. You will also not be able to register to pay council tax online, make a change of address for council tax or cancel single person discount. You are still able to make a payment during this time. We apologise for any inconvenience this may cause.

Our car parks offer free parking after 2.00pm. This does not include Durham City Park and Ride, Hardwick Park, Wharton Park and Riverside Park (South Ropery Lane, North Ropery Lane and the Donald Owen Clark car parks) and car parks that we do not own.

Bus lanes, bus gates and bus-only streets

A bus lane, bus gate or bus-only street is a section of road that is reserved for buses to use.

Other vehicles may be able to use it, and signs are located at the beginning of each bus lane, bus gate or bus-only street showing what can use it. Only the vehicles shown on the signs may use it during the hours indicated on the sign. 

If you drive in a bus lane, bus gate or bus only street when you are not allowed you may receive a fine which is called a Penalty Charge Notice (PCN).

To enable us to monitor bus lane use we now have a portable camera which will record all vehicles using a bus lane, and allow us to identify those vehicles that are using it illegally. 

What happens if you need to drive across a bus lane to get to a house

You can cross a bus lane to access a driveway to a house, as long as the house has access for a vehicle. You must:

  • not wait in the bus lane
  • make the turn as close as possible to the access point
  • not drive along the bus lane

Bus lane and bus gate locations

  • Durham, Milburngate: northbound approach to Milburngate roundabout
  • Durham, North Road
  • A167, Croxdale: southbound approach to Croxdale roundabout
  • A167, Durham: southbound approach to Sniperley roundabout
  • A167, Durham: southbound approach to Pity Me roundabout
  • A181, Durham: westbound approach to Gilesgate roundabout  
  • A690, Durham: westbound approach to Gilesgate roundabout
  • A690, Durham: eastbound approach to Stonebridge roundabout
  • B6288, Croxdale: north-westbound approach to Croxdale roundabout
  • B6532, Durham: southbound approach to County Hall roundabout
  • C12, Durham: southbound approach to Aykley Heads roundabout
  • C184, Chester-le-Street: southbound approach to Northlands roundabout
  • A177, Coxhoe, eastbound and westbound at the junction of Cornforth Lane
  • Framwellgate Moor, Front Street southbound towards the junction of High Carr Road and Dryburn View
Contact us
Parking Services
03000 263 985
Our address is:
  • P.O. Box 568
  • Durham
  • County Durham
  • United Kingdom
  • DH1 9GP