Home Improvement Agency
A Home Improvement Agency (HIA) is a not for profit organisation. It helps homeowners or private sector tenants who are elderly, disabled or on low incomes to repair, maintain or adapt their homes.
What does a Home Improvement Agency do?
A HIA offers practical assistance to the householder.
It manages the relationship between the householder and contractors to ensure that scheduled works are value for money and meet the householder's and the council's requirements.
For more information contact us.
Take away the stress and anxiety
The service is intended to take away the anxiety and stress associated with organising and having building works carried out to your home.
In general a HIA can help with:
- preparing funding applications for a Disabled Facilities Grant,
- drawing up technical specifications and plans and getting work estimates,
- preparing work schedules and obtaining approval for works,
- overseeing approved Disabled Facilities Grant and Home Improvement Loan Scheme work.
For a small fee
For a small fee, anyone requiring works or adaptations, who do not qualify for a Disabled Facilities Grant or Home Improvement Loan, can also use this service.
If you'd like more information on our fee paying service contact us.
All works are carried out by contractors from an approved list.
- Housing Solutions
- housingsolutions@durham.gov.uk
- 03000 268 000
