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Due to essential maintenance, the following systems will be unavailable from 6.00pm on Monday 2 October until 8.00am on Tuesday 3 October: our online council tax, business rates and housing benefit services, and our welfare assistance form. You will also not be able to register to pay council tax online, make a change of address for council tax or cancel single person discount. You are still able to make a payment during this time. We apologise for any inconvenience this may cause.

Neighbourhoods and Climate Change

Information about our Neighbourhoods and Climate Change directorate.

The Corporate Director of Neighbourhoods and Climate Change is Alan Patrickson.

Icon for pdf Neighbourhoods and Climate Change Management Structure (PDF, 189.3kb)

There are four service areas within Neighbourhoods and Climate Change:

  • highways services
  • environment
  • community protection
  • partnerships and community engagement

Our services are delivered through the following areas:

Highways Services

Highways Services have the responsibility for delivering strategic roads, roads operations and design services and functions. Services include:

  • road maintenance
  • winter maintenance
  • local traffic management
  • street lighting
  • major road projects
  • road repairs
  • architectural and building design
  • civil engineering design


Environment has responsibility for refuse and recycling collections, neighbourhood protection, street scene, building and facilities maintenance, and management of our vehicle fleet. The core purpose and aims of the service are to work closely with the community in providing a clean, safe, accessible and sustainable built and natural environment through delivering cost-effective direct services which are responsive to local needs. Services include: 

  • street cleaning
  • Rubbish and recycling collections
  • Parks and grounds maintenance
  • children's play areas
  • bereavement services
  • pest control
  • stray dogs
  • neighbourhood wardens
  • civic pride
  • building repairs and maintenance
  • catering and cleaning
  • vehicle maintenance and inspections
  • North Pennines Area of Outstanding Natural Beauty
  • heritage, landscape and design (includes Archaeology teamLandscape and Arboriculture team)

Community protection

Partnerships and community engagement