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Due to essential maintenance, the following systems will be unavailable from 3.00pm on Friday 31 March until 8.00am Monday 3 April 2023: our online council tax, business rates and housing benefit services, and our welfare assistance form. You will also not be able to register to pay council tax online, make a change of address for council tax or cancel single person discount. You are still able to make a payment during this time. We apologise for any inconvenience this may cause.

Engagement and training

Consultation and Engagement Training plays a key part in supporting our corporate approach. It is designed and delivered by the Partnership and Community Engagement Service.

Our role is to develop and embed a co-ordinated and consistent approach to consultation and engagement through comprehensive training and performance improvement, across the council.

We have a number of training sessions available to our staff and Area Action Partnership (AAP) members. We also extend some of our training to external organisations, where appropriate. We also have a training directory, which is specifically for new AAP Board Members as part of their induction programme.

As part of our Community Building Strategy a wide range of support has been developed and made available to Community Building Management Groups and volunteers, including those going through Asset Transfer. This includes support from a dedicated team as well as our partners and includes training, mentoring and events.

If you require any further information about the training sessions that we offer, please contact us.

Contact us
Community engagement
03000 263 600
Our address is:
  • County Hall
  • Durham
  • County Durham
  • United Kingdom
  • DH1 5UF