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Due to essential maintenance, the following systems will be unavailable from 6.00pm on Monday 2 October until 8.00am on Tuesday 3 October: our online council tax, business rates and housing benefit services, and our welfare assistance form. You will also not be able to register to pay council tax online, make a change of address for council tax or cancel single person discount. You are still able to make a payment during this time. We apologise for any inconvenience this may cause.

Winter service plan


The winter service policy details our policies and procedures for the operation of our winter service in County Durham.

Every year the procedures we implement to deal with the forthcoming winter are reviewed and updated.

Download our latest plan at  Icon for pdf Winter Service Policy (PDF, 493.9kb)