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To report a weather emergency, or if you are vulnerable and need help, call 03000 26 0000.

See our Disruptions, closures and warnings page for current road, school and library closures.

Winter service plan


The winter service policy details our policies and procedures for the operation of our winter service in County Durham.

Every year the procedures we implement to deal with the forthcoming winter are reviewed and updated.

Download our latest plan at  Icon for pdf Winter Service Plan 2020 (PDF, 535.6kb)

Contact us
Customer Services
03000 26 0000