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Free parking after 2.00pm in our on-street and off-street car parks across the county - no ticket needed. This excludes car parks at Hardwick Park, Wharton Park and Riverside Park (South Ropery Lane, North Ropery Lane and the Donald Owen Clark car parks).

Pay a parking fine


If you park where there are parking restrictions in County Durham you may receive a fine. A parking fine is called a Penalty Charge Notice (PCN).

Pay/appeal against a parking fine/Penalty Charge Notice online. Please note that the ticket details may not appear online until 24 hours after the fine has been issued.

Other ways to pay

  • automated payment line 0330 0884 785
  • telephone: 0191 384 6633

How much it costs

The cost of parking fines depends on what you have done - fines are £50 or £70.

If you pay within 14 days, the cost will be reduced by 50%.

What to do if you don't agree with the fine

Find out about Challenge a parking fine.

  • If it's attached to the vehicle's windscreen or handed to the vehicle's driver, you can make an informal challenge.
  • If it can't be issued at the time of the offence, it will be sent by post and will automatically move to the next stage of the process as a Notice to Owner.

Please see What happens if you do not pay a parking fine.

Why we issue fines

We issue parking fines to: 

  • keep traffic moving (including pedestrians and cyclists)
  • improve road safety
  • improve the environment
  • improve the quality and accessibility of public transport
  • meet the needs of disabled people, some of whom will be unable to use public transport, and depend on the use of a car
Contact us
Parking Services
03000 263 985
Our address is:
  • Room 4/117-122
  • County Hall
  • Durham
  • County Durham
  • United Kingdom
  • DH1 9GP