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Due to essential maintenance, the following systems will be unavailable from 6.00pm on Monday 2 October until 8.00am on Tuesday 3 October: our online council tax, business rates and housing benefit services, and our welfare assistance form. You will also not be able to register to pay council tax online, make a change of address for council tax or cancel single person discount. You are still able to make a payment during this time. We apologise for any inconvenience this may cause.

Covid-19 advice and information


The government's Living with Covid-19 plan describes the actions to protect the most vulnerable people from Covid-19 and other respiratory illnesses.

See Covid-19 Response Plan - Living with Covid-19.

How to protect yourself and others

We advise that you consider continuing to follow safer behaviours to protect yourself and others and to help to reduce the spread of respiratory infections.

  • Wash your hands or use hand sanitiser.
  • Cover your face and mouth when sneezing or coughing.
  • Stay at home if you're unwell.
  • Meet in ventilated areas or outdoors.
  • Wear a face covering in crowded and enclosed spaces.

If you, or a member of your household, has symptoms of Covid-19 or other respiratory infections, you should:

  • try to stay at home and avoid contact with other people
  • work from home if you can
  • if you have a medical or dental appointment or have workers in your home, tell them about your symptoms
  • if you leave home, wear a mask, avoid crowded and enclosed spaces and stay away from those at high risk of Covid-19.

Following the Living safely with respiratory infections, including COVID-19 government guidance will help you to take steps to stay safe and protect others. Every action you take will reduce the spread of infection and ease the pressure on the NHS.

Contact us
Public Health
03000 264 109
Our address is:
  • Adult and Health Services
  • Durham County Council
  • Green Lane
  • Durham
  • County Durham
  • United Kingdom
  • DH16 6JQ