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To report a weather emergency, or if you are vulnerable and need help, call 03000 26 0000.

See our Disruptions, closures and warnings page for current road, school and library closures.

Empty homes interest free loans


If you're a private landlord, or a prospective buyer looking for a property to move into, you might qualify for an interest free loan to help you move in.

You may find yourself at risk of being homeless for many reasons. Do not wait until you become homeless tell us you are at risk of becoming homeless.

If you need somewhere to sleep tonight contact us on 08081 968 406 or email housingsolutions@durham.gov.uk.

There is some funding available to help you bring a long term empty residential property in council tax band A or B back into use. A long term empty home is one that has been empty for at least six months.

If you're interested in applying for a loan please contact us for further information and an application form.

What's available?

Disagreements / appeals

If you disagree with any aspect of the application process for a loan or grant, contact us as soon as possible. Your application maybe referred to a more senior officer to resolve. All decisions will be confirmed in writing.

If you are still dissatisfied, you can make a complaint.

Contact us
Private Sector Housing Advice Line
03000 268 000
Our address is:
  • Customer Access Point
  • St John's Square
  • Sophia Street
  • Seaham
  • County Durham
  • United Kingdom
  • SR7 7JE