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Due to essential maintenance, our online payment system will not be unavailable between 1.00pm and 4.00pm on 21 August 2022. We apologise for any inconvenience this may cause.

Private rented properties - tenant information and support


Current economic conditions mean that more people than ever are renting rather than buying a property.

You may find yourself at risk of being homeless for many reasons. Do not wait until you become homeless tell us you are at risk of becoming homeless.

If you need somewhere to sleep tonight contact us on 08081 968 406 or email housingsolutions@durham.gov.uk.

Renting a property

Make sure you're aware of what's involved in renting a property from a private landlord and your rights and responsibilities.

Property improvements

There are various property improvement schemes, grants, loans and general advice available to help private sector tenants.

  • Find out about making your home safer, greener and more efficient.
  • Access grants and support if you're struggling to pay your fuel bills, keep warm or you have mobility issues or a disability.
  • Get help to manage your property repairs.

Improving living conditions in County Durham

Find out what we're doing to make the county a better place to live.

Contact us
Housing Solutions
03000 268 000