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Our online benefit claim and calculator will not be available between 7.00pm on Friday 21 January and 9.00pm on Saturday 22 January due to maintenance. We apologise for any inconvenience this may cause.

The Health Secretary has set out the next steps in the fight against Coronavirus. See the press conference at Youtube: Coronavirus press conference (19 January 2022).

An A-Z of benefit guides


We produce a number of factsheets which explain how to qualify for benefits, how to claim them, how to deal with problems that might arise during a claim and how to appeal a decision.

These factsheets cover many of the most frequently-claimed benefits, from Attendance Allowance to Jobseeker's Allowance, and deal with situations such as redundancy, bereavement and what can be claimed while living in residential care.

All our current factsheets are listed on this page. Click on one of the following links to view the relevant factsheet.

Contact us
Welfare Rights
03000 268 968
Our address is:
  • Revenues and Benefits
  • PO Box 254
  • Stanley
  • County Durham
  • United Kingdom
  • DH8 1GG