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Durham.gov.uk
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Due to essential maintenance, the following systems will be unavailable from 6.00pm on Monday 2 October until 8.00am on Tuesday 3 October: our online council tax, business rates and housing benefit services, and our welfare assistance form. You will also not be able to register to pay council tax online, make a change of address for council tax or cancel single person discount. You are still able to make a payment during this time. We apologise for any inconvenience this may cause.

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  1. Home
  2. Residents
  3. Benefits & Support
  4. Get help with your benefits (Welfare Rights)
  5. An A-Z of benefit guides

An A-Z of benefit guides

Find out if you qualify for benefits, how to claim them, how to deal with problems that might arise during a claim and how to appeal a decision.

Find out more about many of the most frequently-claimed benefits, from Attendance Allowance to Jobseeker's Allowance, how to deal with situations such as redundancy, bereavement and what can be claimed while living in residential care.

Contact us
Welfare Rights
03000 268 968
Our address is:
  • Revenues and Benefits
  • PO Box 254
  • Stanley
  • County Durham
  • United Kingdom
  • DH8 1GG
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