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Have your say on our draft Digital Strategy

Your opportunity to comment on our draft Digital Strategy 2023-2028.

What's the latest?

Thank you for your comments which have fed in, where relevant, to the final strategy.

The new strategy, and information on how it has been developed, was presented to our Cabinet for approval on 12 July 2023. You can read the report and strategy at: Cabinet agenda and minutes - 12 July 2023 (Agenda item 12).

Now that the strategy has been approved, we will work with our partners, customers and communities to implement the strategy. 


We were in the process of developing a new digital strategy which will support us, our partners and local businesses and communities in the best ways possible over the coming three to five years. The digital strategy sets out our digital goals around:

  • improving how people can access our services
  • expanding digital access across the county
  • providing new, efficient ways of working for our office staff

In our previous consultation on digital services, we gathered feedback from residents, local businesses, community groups, and partners about how we can improve our digital services, and your experience when you contact and work with us. We also worked with our staff to assess our current digital approach and vision for the future.

Findings from this initial work were summarised and were further reviewed through focus group sessions with members of the public, partners and particular interest groups in February and March this year.

What happened in this stage?

We produced a draft Digital Strategy to cover 2023 to 2028. We shared this draft with you to give you a final opportunity to provide feedback on its contents. We also reviewed the document with our teams.

Have your say

The deadline for comments was 11.59pm on Thursday 18 May 2023.

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