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Due to essential maintenance, the following systems will be unavailable from 6.00pm on Monday 2 October until 8.00am on Tuesday 3 October: our online council tax, business rates and housing benefit services, and our welfare assistance form. You will also not be able to register to pay council tax online, make a change of address for council tax or cancel single person discount. You are still able to make a payment during this time. We apologise for any inconvenience this may cause.

Special educational needs support


There are a variety of specialist services and teams who provide support and advice for children with special educational needs (SEN).

Full information on support services is now available in one place on our Special educational needs and disabilities (SEND) and our Local Offer page.

Who can help?

If your child is at school or in an early education setting, your first point of contact should be your child's teacher or the school SENCO (the person with responsibility for co-ordinating help for children with Special Educational Needs). If the school agrees that your child has special educational needs, they will adopt a step by step approach to meeting those needs.

Educational Psychology Service/SEND Support Team

The Educational Psychology Service and SEND Support Team work with children and young people, their families/carers and professionals in educational settings and in other services.

The service they provide is designed to promote the best possible outcomes in terms of learning, social and emotional development, wellbeing, and their inclusion within their community. To do this the staff can work directly with children and young people, offer advice and consultation, training and development for professionals and information and guidance to parents.

More information, including contact details, is available on the Local Offer pages:

SEND, Looked After and Vulnerable Groups Casework Team

The SEND, Looked After and Vulnerable Groups Casework Team provide a service for children and young people with SEND who:

  • are undergoing an Education Health and Care (EHC) Assessment
  • have an EHC Plan or a Statement of Special Educational Needs
  • require support from services through The Local Offer

The teams are:

The responsibilities include the following:

  • Making sure that both children and young people's views and their parent/carers are central to any decision making about SEND support arrangements.
  • Acting as a main point of contact for parent/carers of children and young people with SEND.
  • Contacting a range of professionals from education, health and social care as part of the assessment process.
  • Working with children and young people, parents and carers and other professionals on the agreed content of an EHC Plan.
  • Supporting children and young people, parents and carers during the transfer from Statements to EHC Plans.
  • Representing the council at Disagreement Resolution, Mediation and Tribunal.
  • Considering requests for specialist equipment and Personal Budgets for children and young people with SEND.
  • Arranging a school or college place for children and young people with an EHC Plan or an Enhanced Mainstream Provision for children and young people with a SEN Support Plan.
  • Arranging additional support for nursery aged children with SEND.
  • Making sure that providers comply with their duties under the Equality Act 2010.

Early Years SEND

The Equalities and Inclusion Education Development Advisors are part of the Early Years Development Team, Education Durham.

We offer a countywide service to practitioners, early years providers, children's centres, schools and other professionals in order to promote inclusion, raise aspirations and improve outcomes for children aged 0-5 with Special Educational Need and Disability (SEND).

For more information contact us.

Durham Special Educational Needs and Disability Information Advice and Support Service (SENDIASS)

Durham Special Educational Needs and Disability Information Advice and Support Service is a statutory service supporting parents/carers of children with Special Educational Needs and Disabilities (SEND) and children and young people with SEND.

Durham (SEND) Information Advice and Support Service was formerly known as Durham Parent Partnership Service.

SEND and Inclusion course directory

The SEND and Inclusion courses page includes details of courses currently available. The courses are mainly for school staff but parents, child care providers, health workers can also book onto these courses if appropriate.

Contact us
SEND and Inclusion Service
03000 267 800
Our address is:
  • Broom Cottages Primary & Nursery School
  • Ferryhill
  • County Durham
  • United Kingdom
  • DL17 8AN
01740 657 792

Sensory Team (Hearing Impairment, Visual Impairment or Multi-Sensory Impairment)
03000 264 530
Our address is:
  • Education Development Centre
  • Enterprise Way
  • Spennymoor
  • County Durham
  • United Kingdom
  • DL16 6YP

SEND, Looked After and Vulnerable Groups Casework Team
03000 265 878
Our address is:
  • Children and Young People's Services
  • County Hall
  • Durham
  • County Durham
  • United Kingdom
  • DH1 5UJ

Educational Psychology Service
03000 263 333
Our address is:
  • Education Development Centre
  • Enterprise Way
  • Spennymoor
  • County Durham
  • United Kingdom
  • DL16 6YP