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Our online benefit claim and calculator will not be available between 7.00pm on Friday 21 January and 9.00pm on Saturday 22 January due to maintenance. We apologise for any inconvenience this may cause.

The Health Secretary has set out the next steps in the fight against Coronavirus. See the press conference at Youtube: Coronavirus press conference (19 January 2022).

Street lighting and illuminated traffic signs


We manage and maintain 80,000 street lights and 5,500 illuminated traffic signs on the county's roads.

Report a problem with a street light

Report a street lighting problem

Damaged or faulty street lights can cause serious injury or death and should not be touched or interfered with.

Report a problem with an illuminated road signs

Lights on the A1(M), A66 and A19

These roads are not maintained by us, but by Highways England. Contact Amey RTMC for the A1(M) and A66, and Autolink (01642 560 637) for the A19.

Street lighting standards

On average, over 99% of all street lights in the county are working at any one time. However, faults and damage can occur such as electricity supply interruptions, adverse weather conditions and vandalism. To minimise the risk of problems of going undetected we carry out routine inspections on all of our street lights and illuminated traffic signs.

Street lighting in housing developments and industrial estates have to meet our specification if developers what us to adopt them after they are built.

Icon for pdf Street Lighting Specification (PDF, 758.1kb)

Durham Cathedral light replacement

Working in partnership with Durham Cathedral and Thorn Lighting we are replacing the floodlights at Durham Cathedral. 

Find out more on how we are improving the lights at the Cathedral at Cathedral lighting upgrade.

Contact us
Customer Services
03000 26 0000