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Our online benefit claim and calculator will not be available between 7.00pm on Friday 21 January and 9.00pm on Saturday 22 January due to maintenance. We apologise for any inconvenience this may cause.

The Health Secretary has set out the next steps in the fight against Coronavirus. See the press conference at Youtube: Coronavirus press conference (19 January 2022).

Free parking after 2.00pm in our on-street and off-street car parks across the county - no ticket needed. This excludes car parks at Hardwick Park, Wharton Park and Riverside Park (South Ropery Lane, North Ropery Lane and the Donald Owen Clark car parks).

Pay for parking

How to pay for a parking space at one of our car parks or pay and display parking.

The are several ways that you can pay for a parking space for our car parks and pay and display parking:

  • use your phone (PayByPhone)
  • cash
  • contactless payments (where provided)

Clear information is displayed on the signs at the ticket machines.

Note our Durham City Park and Ride sites are not covered by this.


PayByPhone enables you to pay for and manage your parking tickets online or over the phone. It works across all of our (council run) car parks and on street pay and display areas.

A unique parking location number will be clearly marked on the ticket machine. You just need to enter this into the system, with your car registration number and credit / debit card.

There is a 15p transaction fee for using the PayByPhone facility.

How to access PayByPhone

Benefits of PayByPhone

  • no need to put a ticket on your dashboard
  • text reminders and receipts if required
  • email receipts
  • VAT receipts
  • countdown timer to warn you when your ticket will run out (app only)
  • remote top up if you need a bit longer (within parking restrictions)
  • multiple card payments for business parking

Some services may have additional fees. Please see the PayByPhone app or website for more information.