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Due to essential maintenance, the following systems will be unavailable from 6.00pm on Monday 2 October until 8.00am on Tuesday 3 October: our online council tax, business rates and housing benefit services, and our welfare assistance form. You will also not be able to register to pay council tax online, make a change of address for council tax or cancel single person discount. You are still able to make a payment during this time. We apologise for any inconvenience this may cause.

Sign up for garden waste collections

Information about how to sign up for our garden waste scheme.

Garden waste collections run from March/April to November in 2023. The last date for subscribing to the 2023 scheme was 1 September 2023.

Sign up for our 2023 garden waste scheme has now closed.

Stickers, calendars and letters

Once you've subscribed, we'll send you:

  • a sticker (to prove you have paid for the service this year) - write your address on the self-adhesive bin sticker and fix it to the bin, directly underneath the handle. If your sticker gets damaged or lost, we'll replace it free of charge. 
  • a collection calendar. It will also tell you what you can put in the garden waste bin. Your collection day may change between years, and be on a different day from your rubbish and recycling collections. You can also look up your collection days in our My Durham section.
  • bins if you have ordered new or extra ones

If you do not receive a calendar, sticker or bin, have lost your letter with the reference number on, or have any other general problems, you can report this using the garden waste enquiry form

What happens to your garden waste

We deliver garden waste directly to our own composting facility named 'Joint Stocks', located at Coxhoe, County Durham. Here garden waste is processed through a system called 'open windrowing'. Garden waste is first shredded and then stacked in long windrow piles, which are regularly turned to produce compost. The process is monitored and closely managed to quality standards. Compost produced through this process is currently used on site for landscape restoration, however it is intended it will be available in the future for resale to businesses and the general public.

Garden waste collections 2023 Garden waste collections 2023 - mobile version
Contact us
Garden waste
03000 261 000
Our address is:
  • Regeneration and Local Services
  • Durham County Council
  • County Hall
  • Durham
  • County Durham
  • United Kingdom
  • DH1 5UQ