Due to essential maintenance, the following systems will be unavailable from 3.00pm on Friday 31 March until 8.00am Monday 3 April 2023: our online council tax, business rates and housing benefit services, and our welfare assistance form. You will also not be able to register to pay council tax online, make a change of address for council tax or cancel single person discount. You are still able to make a payment during this time. We apologise for any inconvenience this may cause.

Personal security

The chance that you or your family will be a victim of crime is very low. However, we are aware that for some people the fear of crime is very real.

Take sensible precautions

The best way to cut the risk of becoming a victim of crime is by taking sensible precautions. You may already be doing this as part of your everyday lives without realising it:

Plan your route before setting off. You will be safer in brighter, well-lit, busy areas.
Tell friends, family or people you work with where you are going and what time you will be back.
Take time to think about what you would do in an emergency and have a rough plan in your mind.

Tips and advice

Download our Icon for pdf Personal security information booklet (PDF, 180.3kb) for tips and advice on:

personal belongings
mobile phones and smartphones
mp3s and iPods
laptops and tablets
staying safe on public transport
staying safe when driving
staying safe in taxis

Safer Communities Coordinator
: safer.communities@durham.gov.uk

Customer Services

help@durham.gov.uk

03000 26 0000

Our address is:

Durham County Council
County Hall
Durham
County Durham
United Kingdom
DH1 5UQ

Document downloads

Personal security information booklet (PDF, 180.3kb)