Skip to content
  1. Do it online
  2. Login
  3. Have your say
  4. My Durham

Mental health support for children, young people and families


A list of local and national support available. Don't forget, your local school and GP are also available to help.

You can download and print a version of the information on this page:  Icon for pdf Mental health and emotional support for children, young people and families in County Durham (PDF, 282.9kb)

Local support

OrganisationDescriptionContact details
One PointAdvice and practical support across all aspects of family life.

Telephone: 03000 261 111
Website: One Point

Education and SEND supportSupport for children with special educational needs or disabilities.Website: Families Information Service
HumankindHealth and wellbeing support for LGBT young people (15-24 years).Telephone: 01325 731 160
Website: Humankind
Investing in ChildrenA children's right organisation, creating spaces to be heard.Website: Investing in Children
Rollercoaster Parent SupportHelping parents to support children (0-25) with emotional or mental health issues.Telephone: 07377 213 952
Website: Rollercoaster Family Support
DurhamWorksSupporting 16-24 year olds not in education, employment or training.Telephone: 03000 262 930
Website: DurhamWorks
Recovery College OnlineEducational resources for people experiencing mental illness.Website: Recovery College Online
County Durham Together HubSupport when self-isolating, directory of help and how to volunteer.Telephone: 03000 260 260
Website: Get help if you're self-isolating
Children's Social Care First ContactReport a concern about a child's welfare.Telephone: 03000 267 979
Website: Report a concern about a child
CAMHS - single point of accessCommunity mental health teams for children 0-18 years.Telephone: 03001 239 296
Website: CAMHS - single point of access
TEWV - crisis line24 hour service for young people experiencing a mental health crisis.Telephone: 08000 516 171
Durham SEND Information Advice and SupportProvides information and advice to parents/carers of children with SEND.Telephone: 0191 587 3541
Website: Durham Special Educational Needs and Disability (SEND) Information Advice and Support Service
Emotional Health and Resilience TeamEmotional health, advice and guidance for 5-19 years.Telephone: 03000 263 532
County Durham CREE NetworkSupport and promote health and wellbeing as part of voluntary sector.Website coming soon.
Hub of HopeUK mental health support database (with local options).Website: Hub of Hope

National support

OrganisationDescription
KoothFree, safe, anonymous online support for young people aged 11+.
Anna Freud National Centre for Children and Families: Coronavirus supporting young people's mental healthSelf-care to look after our own mental health.
Charlie Waller Trust Coronavirus and Mental HealthResources for schools and families.
HeadspaceFree tools around mindfulness and meditation.
Every Mind MattersResources to support children and young people's mental health.
MindEd for FamiliesSafe and reliable advice about young people's mental health.
YoungMindsSupport for mental health during the pandemic.
NHS: Where to get urgent help for mental healthRing 111 to get medical help near you.
The MixFree, confidential support for under 25 via online, social or media.
PAPYRUSConfidential support and advice for young people with thoughts of suicide.
MermaidsSupports transgender, non-binary and gender diverse youth from 18-25 years.
Hope AgainSafe place to learn from other young people how to cope with grief and feel less alone.
Student SpaceSupport for whatever challenge you're facing regarding mental wellbeing between 18-21 years.
BEAT YouthlineProvides support for children and young people with an eating disorder.