Skip to content
  1. Do it online
  2. Login
  3. Have your say
  4. My Durham

The Prime Minister has today set out the next steps in the easing of lockdown. See the press conference at Youtube: Prime Minister's Coronavirus press conference (10 May 2021) for details.

Between 4.00pm on Wednesday 12 May and 7.30am on Thursday 13 May, the following systems will be unavailable due to essential maintenance: our online council tax, business rates and housing benefit overpayments service, our welfare assistance form and our test and trace payments form. We apologise for any inconvenience this may cause.

End of life planning

End of life planning can help us prepare for the future. By spending a little time now, we can relieve the decision-making burden on the people we love and create the opportunity for a peaceful end of life.


We are continuing to provide adult social care services during the Covid-19 pandemic. If you have a named worker, please contact them by telephone.

You can contact Social Care Direct or the Emergency Duty Team on 03000 267 979.

Updated information about our services is available on our adult social care page.

Simple steps to take now 

1. Consider legal and financial matters:

  • Make a will, get legal advice if necessary.
  • Think about the costs; consider insurance, a funeral plan.
  • Plan for the care of dependents.

2. Save other lives - through organ donation:

  • If you want to donate any organs to save other lives or leave your brain or body to medical research, e.g. to help with dementia, write it down and tell your family.

3. Make a plan for what you want when you die:

  • The type of care you would like towards the end of your life.
  • Where you would like to die.
  • Whether you have any particular worries you would like to discuss about being ill and dying.
  • Whether you want to be resuscitated or not.

4. Plan your funeral arrangements:

  • What do you want, burial, cremation, green funeral, other?
  • Any service, memorial service, wake, celebration of your life.
  • What songs, messages, themes?

5. Tell your loved ones your wishes:

  • Talk to your loved ones and let them know your wishes.
  • What would you like people to know before you die?
  • Think about creating messages, memory boxes, videos for loved ones.

It is important to think about all the things you want well in advance, talk to your loved ones, write it down and keep it safe.

Useful links

Additional support for people with sensory loss 

Hospice care

  • Butterwick Hospice - caring for as many people as possible of all ages who are living with a progressive life limiting illness. Services are provided free of charge to those diagnosed and to their loved ones.
  • St Oswald’s Hospice - providing specialist palliative care to adults, children and young people from the North East of England.
  • St Cuthbert's Hospice - providing specialist palliative and end of life care to all those in Durham affected by life-limiting illnesses, at a time and a place that is right for them.
Contact us
First Contact/Social Care Direct
03000 267 979
0191 383 5752
Share this page on Facebook Share this page on Twitter Print this page