Skip to content
  1. Do it online
  2. Login
  3. Have your say
  4. My Durham

The following systems will be unavailable from 2.00pm on Thursday 29 February until 7.30am on Tuesday 5 March: our online Council Tax, business rates and housing benefit services, and our welfare assistance form. We apologise for any inconvenience this may cause.

View your Council Tax account online

Register for secure access to your Council Tax account online. View your information at any time without needing to keep track of or store paper bills.

What you can do online when your account is set up

You can:

  • check your account, including your outstanding balance, future instalments and bill transactions
  • change your payment method (for example set up a direct debit or change your payment date)
  • view your bills online
  • tell us about any change in your personal details (eg name, contact information)
  • see account details that are updated instantly, so the information is always accurate
  • access business rates and housing benefit payment information
  • spread your payments by choosing from a range of Special Arrangement payment plans if you are behind with your payments (on the account summary page)
  • apply for and cancel an exemption or discount if you are a student, apprentice or carer or you receive child benefit

What you can do without an account 


Contact us
Council tax
03000 26 4000
Our address is:
  • Transactional and Customer Services
  • PO Box 238
  • Stanley
  • County Durham
  • United Kingdom
  • DH8 1FP