Help to put your bin out
If you're experiencing difficulties in putting your bin out and don't have anyone who can help you, apply for our assisted bin collection service.
Alternatively, contact us for an assessment form.
What we'll do when we receive your application
We'll make a decision based on your application and then contact you.
What happens if your application is approved
Your assisted collections will start within 14 days.
We will need to have unrestricted access to your rubbish and recycling containers from 7.00am on the collection day.
The collection crew will pull out, empty and return your bin from / to the agreed location.
If your circumstances change you must inform us.
Contact us
- Contact Customer Services
- help@durham.gov.uk
- 03000 26 0000
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