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Our online benefit claim and calculator will not be available between 7.00pm on Friday 21 January and 9.00pm on Saturday 22 January due to maintenance. We apologise for any inconvenience this may cause.

The Health Secretary has set out the next steps in the fight against Coronavirus. See the press conference at Youtube: Coronavirus press conference (19 January 2022).

Help to put your bin out


If you're experiencing difficulties in putting your bin out and don't have anyone who can help you, apply for our assisted bin collection service.

Alternatively, contact us for an assessment form. 

What we'll do when we receive your application

We'll make a decision based on your application and then contact you.

What happens if your application is approved

Your assisted collections will start within 14 days.

We will need to have unrestricted access to your rubbish and recycling containers from 7.00am on the collection day.

The collection crew will pull out, empty and return your bin from / to the agreed location.

If your circumstances change you must inform us.

Contact us
Customer Services
03000 26 0000
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