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The Prime Minister has today set out the next steps in the easing of lockdown. See the press conference at Youtube: Prime Minister's Coronavirus press conference (10 May 2021) for details.

Between 4.00pm on Wednesday 12 May and 7.30am on Thursday 13 May, the following systems will be unavailable due to essential maintenance: our online council tax, business rates and housing benefit overpayments service, our welfare assistance form and our test and trace payments form. We apologise for any inconvenience this may cause.

Pay by phone 24/7


If you're looking to pay a bill, you can do it by phone for a number of services.

You can phone our 24/7 payment line on 0300 456 2771, which covers the following areas:

  1. council tax
  2. Housing Benefit overpayments
  3. garden waste
  4. business rates
  5. invoices
  6. blue badges
  7. fixed penalty notices (not parking fines)
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