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Due to essential maintenance, the following systems will be unavailable from 6.00pm on Monday 2 October until 8.00am on Tuesday 3 October: our online council tax, business rates and housing benefit services, and our welfare assistance form. You will also not be able to register to pay council tax online, make a change of address for council tax or cancel single person discount. You are still able to make a payment during this time. We apologise for any inconvenience this may cause.

Apply for or renew a Blue Badge

How to apply for or renew a Blue Badge.

Blue Badges are usually issued for three years, but yours may be issued for less than three years if your benefit award is for a limited time.

Please be aware - some websites will offer to help you with your Blue Badge application but they may charge you an additional fee. You can apply online through our website, or through one of our Customer Access Points where you will not be charged any fees other than the cost of your Blue Badge.

Individual Blue Badge permits cost £10. It can take up to 12 weeks to process a Blue Badge application. To ensure there are no delays, please provide full and correct information with your initial application.

How to apply for/renew a Blue Badge

If you are unable to use the online application form, require an application form in large print, or have any further queries, please contact us.

Fast track applications: if you are terminally ill and a SR1 report has been or will be issued, please contact your Macmillan Nurse or other health care professional, who will complete your application form. No cost or photograph will be required.

Step 1: Follow the application process at apply for or renew a Blue Badge online. If you are applying for an organisation, please choose 'organisation' when given the options of 'the application is for Myself, Someone else or an Organisation'. You must upload your documents as part of this process - we cannot process your application until we receive all your documentation.

Step 2: will send you a confirmation email and send us your application so we can decide on your eligibility. It can take up to 12 weeks for us to let you know the decision.

Step 3: When you receive confirmation that you qualify, pay for your Blue Badge online. Individual permits cost £10. You can also take your invoice to any Post Office or PayPoint outlet where it can be scanned and you can make a payment. You can find your nearest outlet using the following:

Step 4: Your Blue Badge will be sent to you up to 14 working days after you have paid.

Appealing our decision

If we decide you are not eligible, we will tell you why. All decisions are reached following strict guidelines in relation to the provision of the Blue Badge scheme set by the Department for Transport.

You can ask us to review our decision and supply us with further information if you do not think all the important information was considered at the time. You must do this within 28 days of the original decision being made. During the review of decision stage, you may be expected to attend a face to face interview which will include an assessment of eligibility by an occupational therapists.

You may have to provide further medical evidence or details of relevant health care professionals involved, which will be assessed by an occupational therapist (dependent on the type of the review of decision received, eg physical, hidden or organisational). Please also include badge reference number, full name, address and date of birth. Contact us by post or email with this information.

If your request for a review of the decision is unsuccessful, you may not reapply for a Blue Badge for six months, unless new medical evidence is provided detailing supportive information/change in medical circumstances has occurred.

Contact us
Blue Badge Scheme
03000 269 425
Our address is:
  • Durham County Council
  • PO Box 115
  • Spennymoor
  • County Durham
  • United Kingdom
  • DL16 9BX

24 hour payment line
0300 456 2771