Fair trading
Every day millions of consumer transactions take place in the country. It is our job to ensure a fair, safe and equitable trading environment for consumers and businesses in County Durham.
Business information and advice
If you are a business owner, you can find information on responsibilities under consumer law from the Business Companion website. If you deal with consumers through distance trading, for example online, mail order or by telephone, see Business Companion: distance sales
Consumer enquiries
If you are a member of the public and need help with a consumer problem, you can Citizens Advice: contact the consumer helpline.
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