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Due to essential maintenance, the following systems will be unavailable from 3.00pm on Friday 31 March until 8.00am Monday 3 April 2023: our online council tax, business rates and housing benefit services, and our welfare assistance form. You will also not be able to register to pay council tax online, make a change of address for council tax or cancel single person discount. You are still able to make a payment during this time. We apologise for any inconvenience this may cause.

Early years and childcare providers portal

The provider portal is available to registered childcare providers and approved free early education and care providers based in County Durham.

You can use the Provider Portal to update childcare vacancies and submit free early education and care funding claims.

User guide

View our Icon for pdf Early Years Funding Provider Portal User Guide (PDF, 3.7mb) .

New users

If you need a new user to be set up at your registered early years setting, then please complete and return the Icon for pdf Request for a Durham Provider Portal User ID (PDF, 170.3kb)  form.


We can provide specific Early Years Finance and Synergy FIS Provider Portal Training. The training is aimed at newly registered settings or settings who have appointed new staff with no specific Synergy FIS Provider Portal experience. Contact us if you would like to find out more about this training.