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To report a weather emergency, or if you are vulnerable and need help, call 03000 26 0000.

See our Disruptions, closures and warnings page for current road, school and library closures.

Resources to support adoptive parents

If you're adopting (or have adopted) a child, this page contains additional useful information.

Adoption Manual Glossary

The Icon for pdf Adoption Manual Glossary (PDF, 280.0kb)  explains some terms that you may come across during the adoption process.

Adoption Service Statement of Purpose

The Icon for pdf Adoption Service Statement of Purpose (PDF, 410.3kb)  sets out our aims, values, principles and objectives. It describes how we'll meet these, working with carers, children, young people, their families and other partner agencies. It also explains our facilities and services, which we provide in line with adoption legislation and regulatory frameworks.

Our policies

Read our Icon for pdf Policies of the Adoption Service (PDF, 167.7kb)  to find out more about:

  • adoption timescales
  • how we work with:
    • children and young people
    • birth families
    • adoptive applicants and adopters
  • adoption support
  • the adoption panel
  • access to adoption records
  • step-parent adoptions
  • applications for approval as inter-country adopters.

Customer Care Standards

We are committed to the First 4 Adoption Customer Care Standards. First 4 Adoption is a national information service for people interested in adopting a child.

Contact us
03000 269 291