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Due to essential maintenance, the following systems will be unavailable from 6.00pm on Monday 2 October until 8.00am on Tuesday 3 October: our online council tax, business rates and housing benefit services, and our welfare assistance form. You will also not be able to register to pay council tax online, make a change of address for council tax or cancel single person discount. You are still able to make a payment during this time. We apologise for any inconvenience this may cause.

Contact your local councillor

If there's something you want to raise with your local councillor, find out how to contact them.

Use our online services to ask about one of our services, report a problem, or apply for something.

What can councillors do on your behalf?

Councillors are elected to represent their local community and may be able to help you, or advise you on who can help sort out your problem. They can sometimes progress the case on your behalf.

You can contact your councillor directly when you, or people living in your community, are affected by decisions the council makes.

Find your councillor

Use My Durham to find the details of the councillors who represent your area.