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Due to essential maintenance, the following systems will be unavailable from 6.00pm on Monday 2 October until 8.00am on Tuesday 3 October: our online council tax, business rates and housing benefit services, and our welfare assistance form. You will also not be able to register to pay council tax online, make a change of address for council tax or cancel single person discount. You are still able to make a payment during this time. We apologise for any inconvenience this may cause.

Personal Assistant Induction Training

The role of a personal assistant is extremely varied, and no two jobs will ever be the same. This is because the individual employer can choose exactly how they want you to support them.

You'll work directly with one or more individuals to help them with various aspects of their daily life, to help them live as independently as possible.

You'll be employed directly by an individual who's managing and paying for their own care through a social care Direct Payments or Personal Budget.

Who is suitable?

You don't necessarily need any qualifications to become a Personal Assistant.

What's important is that you're a kind, compassionate and thoughtful person. Your employer might ask that you have qualifications showing good English and numeracy skills such as GCSE A-C in English and maths.

It might also be helpful to have a social care qualification such as a Level 2 or 3 Diploma in Health and Social Care. Don't worry if you don't have these qualifications you can work towards them once you start the job.

This course is also suitable if you are already working as Personal Assistant and wanting to refresh your knowledge and skills.

Learning method

This course can be delivered in the classroom over two days where you will be assessed by your tutor using a variety of methods including group discussions, practical assessment, and portfolio of evidence.

We also offer this course virtually via e learning and online assessments.

No exams - just assessments


Beyond this there could be opportunities to progress by doing a vocational qualification such as a Diploma in Health and Social Care or a continuing professional development qualification such as Dementia, end of life, or autism care. There may also be opportunities to progress into senior Personal Assistant roles where you're responsible for organising rotas, training or wages, or you may choose to go into other roles such as advocacy worker, care worker or rehabilitation worker.

What you will learn

The course will cover the following:

  • What is a Personal Assistant
  • Safeguarding
  • Infection Control
  • Level 2 Food Safety
  • Emergency First Aid

At the end of the course each learner will be given details of how to register as a Personal Assistant and how to find and apply to current vacancies.

Course start dates and times

This course will be delivered face to face in community venues.

Venue DayTimeStart Date Number of Weeks 
Stanley Hub Wednesday9.30am-3.00pm27 September 20233
Peterlee PavilionThursday 9.30am-3.00pm9 November 20233
Sjovoll Centre Thursday 9.30am-3.00pm11 January 20233
Stanley Hub Wednesday 9.30am-3.00pm6 March 20243
Peterlee Pavilion Thursday 9.30am-3.00pm25 April 20243
Sjovoll Centre Thursday 9.30am-3.00pm6 June 20243

If you would like to find out more or would like to enrol please contact us.

Care Academy Care Academy - mobile version
Contact us
County Durham Care Academy
03000 260 222
Our address is:
  • Durham County Council
  • Green Lane
  • Spennymoor
  • County Durham
  • United Kingdom
  • DL16 6JQ