We can help with questions and problems on a wide range of social security benefit and tax credit issues. We offer services to the public, and to advisers and other organisations.
Need help or advice about your rights? Contact us Monday to Friday, from 9.00am until 12 noon. All services are confidential and free of charge if you live in County Durham.
If you need advice on a benefit issue, we can:
If you've recently had a benefit claim turned down and are appealing against this, we can act on your behalf if any of the following apply to you:
Our specialist teams provide services that concentrate on working with some of the most vulnerable people in our community, and on providing support to other professionals and agencies working with vulnerable people.