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Durham County Council

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Accessibility


Information about our website accessibility policies and procedures.

We are committed to making our online services as accessible as possible to all members of society. Four main groups of people can find websites difficult to use, these are:

  • People with sensory impairment, for example; partial or complete blindness, colour blindness or deafness.
  • People with other disabilities, for example; arthritis, which makes it difficult to use a mouse or other pointing devise.
  • People with special educational needs who may find lengthy or complicated websites hard to use.
  • People without access to the latest specification computer hardware or software.

The ability to change the way your internet browser displays web pages can be controlled within the browser itself. The BBC have created a very useful guide to the different ways you may be able to adjust your settings.

We are working towards WAI Level AA accessibility on our site. This is a set of guidelines developed by the World Wide Web Consortium (W3C). We have already incorporated a number of accessibility features into our website:

  • Use of alternative and title text descriptions (alt/text tags), to describe the content of an image.
  • Text based navigation, providing an alterative non-graphical way of working through the site.
  • Controlled use of attachments to enable users to access as much of the content as possible. Where information is unavoidably provided in an alternative format, namely as a pdf document, we provide an executive summary of the content in the pdf, details of the file size, and number of pages, as well as providing contact details to enable users to request the content in a more readable format if they desire. Links to Adobe Acrobat are provided where attachments are used, enabling users to download this free software. Please note that at the moment there are still some documents in others formats on this site that we are in process of reviewing and updating as necessary.
  • Suitable contrast between colour background and text for increased readability.
  • Implementation on Cascading Style Sheets (CSS) for styling and layout of web pages, allowing users to override settings in their browser, to better suit their individual needs, if necessary. 
  • Use of plain English as we review site content.
  • Responsive design for all areas of the site created by us.