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Appeal against a housing benefit decision


If you disagree with a decision we make about your housing benefit claim, you must let us know within a month of getting your decision letter.

What can you do in the first instance?

You cannot make an appeal straight away.  Instead, you can ask us to:

  • further explain our decision
  • look at your claim again

To do this, you should write to us explaining why you don't agree with the decision.

We will look at your claim again and respond.

What if you still disagree?

If you still disagree with our decision you can then make an appeal to the HM Courts and Tribunals Service which is an independent body. You should not contact the Tribunals Service directly. Please write to us explaining why you are making an appeal against our decision and we will forward it to them. This is so they know that we have already considered your claim.

The Tribunals Service will contact you directly to let you know what they will do next.

Get advice

If you need independent advice, contact your local Citizens Advice Bureau or our Welfare Rights team.

Contact us
Benefits
03000 26 2000
Our address is:
  • Revenues and Benefits
  • PO Box 238
  • Stanley
  • County Durham
  • United Kingdom
  • DH8 1FP
01207 218 876
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