Help and support for individuals

We can help you back into work and to improve your career by gaining the skills that local businesses really need.

Employment opportunity

We are supporting recruitment for Amazon's new Gateshead Fulfilment Centre. They are offering a five day course which will help develop the knowledge and skills needed to work for Amazon and all attendees will get a guaranteed interview on completion of the one week course. You must be aged 20 and over to be eligible and must be referred by your Job Centre Plus (JCP) Advisor.

Each course will take place Monday to Friday, 9.00am to 3.00pm at Mile House, Bridge End, Chester-le-Street, DH3 3RA

Courses are: 9 to 13 August, 16 to 20 August, 23 to 27 August, 31 August to 3 September (Tuesday to Friday) and 6 to 10 September

Ask your JCP advisor for a referral or 'contact us' for more information

Skills support

We can help you with our training package which covers skills such as:

food safety
health and safety
emergency first aid
customer service
business administration
IT
hospitality
mentoring
team leading
basic maths, English and ICT

We also offer a wide range of short courses that can be completed in a day in venues across County Durham. If you are unemployed all short courses are free. We currently offer over 30 short courses including:

Emergency First Aid at Work
Automated External Defibrillation
Health & Safety at Work
Food Safety
Safe Manual Handling
Principles of COSHH
Communicating Assertively
Professional Telephone Techniques
Supervisory Workshop
Leadership Skills

'Get into...' programmes

If you are unemployed or looking for a career change our 'Get into...' programmes help you gain knowledge, skills and experience to progress your chosen career. We offer:

Business Administration
Care
Contact Centre
Construction
Hospitality
Manufacturing
Retail

If you are 18 to 25

If you're aged 18 to 25 and not in education, employment or training you may be interested in our Durham Works programme.

More information

Contact us to discuss your employment and/or training needs and we'll see how we can help. Workforce development services are delivered by our Durham Employment and Skills team.