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The Prime Minister has announced a delay in the easing of Covid-19 restrictions.
See Youtube: Prime Minister's Coronavirus press conference (14 June 2021) for details.

Personal Assistant (PA) induction training

As a personal assistant you'll work directly with one or more individuals to help them with various aspects of their daily life, to help them live as independently as possible.


In response to Covid-19, we have changed the way we deliver training following guidance Skills for Care: Covid-19 - essential training.

We will now offer training in a range of ways using digital resources where possible. We continue to offer a range of distance learning courses.

Icon for pdf Personal Assistants training - video transcript (PDF, 82.5kb)

The role of a personal assistant is extremely varied, and no two jobs will ever be the same. This is because the individual employer can choose exactly how they want you to support them. You'll be employed directly by an individual who's managing and paying for their own care through a social care direct payment or personal budget. 

Who the course is for

You don't necessarily need any qualifications to become a Personal Assistant. What's important is that you're a kind, compassionate and thoughtful person. Your employer might ask that you have qualifications showing good English and numeracy skills such as GCSE A-C in English and Maths. It might also be helpful to have a social care qualification such as a Level 2 or 3 Diploma in Health and Social Care. Don't worry if you don't have these qualifications you can work towards them once you start the job.

This course is also suitable if you are already working as Personal Assistant and wanting to refresh your knowledge and skills. 

What you will learn

The course will cover the following:

  • What is a Personal Assistant?
  • Safeguarding
  • Infection Control
  • Level 2 Food Safety
  • Emergency First Aid
  • Free DBS

At the end of the course you will be given details of how to register as a Personal Assistant and how to find and apply to current vacancies. 

How you will learn

In response to COVID-19, we have changed the way we deliver training following guidance Skills for Care: COVID-19 - Essential training.

Where appropriate we will offer classroom-based training supplemented by home study and e-learning supported by our tutors.


Beyond this there could be opportunities to progress by doing a vocational qualification such as a Diploma in Health and Social Care or a continuing professional development qualification such as Dementia, end of life, or autism care. There may also be opportunities to progress into senior Personal Assistant roles where you're responsible for organising rotas, training or wages, or you may choose to go into other roles such as advocacy worker, care worker or rehabilitation worker 

Skills for Care - Supporting People to Become an Individual Employer

Course starting dates and times

During Covid, all of our Personal Assistant training will be delivered online using Microsoft Teams. Learners will need access to a laptop, tablet or computer with good internet access.  

This is a three week course taking place on Tuesdays from 9.00am to 2.00pm.  There will be a mixture of webinars, activities and group discussions. 
Start dates are:

  • 15 June 2021
  • 22 June 2021
  • 13 July 2021

If you would like to find out more or would like to enrol please contact us.

Contact us
County Durham Care Academy
03000 260 222
Our address is:
  • Durham County Council
  • Crook Council Offices
  • Crook
  • County Durham
  • United Kingdom
  • DL15 9ES
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