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The Prime Minister has today set out the next steps in the easing of lockdown. See the press conference at Youtube: Prime Minister's Coronavirus press conference (10 May 2021) for details.

Between 4.00pm on Wednesday 12 May and 7.30am on Thursday 13 May, the following systems will be unavailable due to essential maintenance: our online council tax, business rates and housing benefit overpayments service, our welfare assistance form and our test and trace payments form. We apologise for any inconvenience this may cause.

Acting on someone's behalf


If you need to make a financial, health or welfare decision for someone, need advice for the future or you need someone to speak up on your behalf (an advocate) - this section can help.

virus

We are continuing to provide adult social care services during the Covid-19 pandemic. If you have a named worker, please contact them by telephone.

You can contact Social Care Direct or the Emergency Duty Team on 03000 267 979.

Updated information about our services is available on our adult social care page.

Contact us
First Contact/Social Care Direct
03000 267 979
0191 383 5752

Financial Assessment (social care)
03000 268 232
Our address is:
  • Durham County Council
  • PO Box 257
  • Stanley
  • County Durham
  • United Kingdom
  • DH8 1GL
01207 218 876

Deprivation of Liberty Safeguards
03000 267 981
Our address is:
  • County Hall
  • Durham
  • County Durham
  • United Kingdom
  • DH1 5UL
0191 389 8229
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