Get help to avoid becoming homeless
We offer free help if you are homeless, at risk of homelessness or simply want advice about your housing options.
You may find yourself at risk of being homeless for many reasons. Do not wait until you become homeless - tell us you are at risk of becoming homeless. If you need somewhere to sleep tonight Contact Homeless (freephone number).
How we can help you
Our Housing Solutions team will provide advice on a range of housing issues, from landlord disputes to homelessness. We'll look at all of your options, from supported accommodation to privately rented housing.
Helping you keep your home
If you're in danger of losing your home, we will work with you to prevent this happening. We can help if:
- you're fleeing domestic abuse
- facing possession proceedings
- being harassed or evicted by your landlord
- being asked to leave by friends or relatives
- struggling to pay your rent or mortgage
- you need help to live in your home
Finding a new home
If it's not possible to prevent you becoming homeless, we will try to help you find a new home, whether that's renting from a private landlord or housing associations.
What we must do
Homelessness covers a wide range of circumstances from being 'roofless' to being without a home of your own. If you are homeless or think you may become homeless in the near future, we can give you advice about your rights and the housing options available to you.
The first time we speak to you we will ask questions to assess your situation to confirm what duties we owe under the homelessness legislation and if we have a legal duty to find you a secure home.
Only certain people can be given a priority for rehousing under the current homelessness rules; however, our aim is to prevent homelessness wherever possible and if we can't accept your homeless application we will still provide you with advice and information to help you find or keep your home.
See Shelter for more information on the help we must provide.
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Related information
- Armed Forces support
- Housing support when your relationship has broken down
- I am a care leaver with nowhere to go
- Mental health support for adults
- I am under 18 and homeless or could be homeless
- Support to help you live in your home
- Notify us of a rough sleeper
- Duty to refer - information for professionals
- Safe accommodation for people affected by domestic abuse
- I have received notice from my landlord