Due to essential maintenance, the following systems will be unavailable from 3.00pm on Friday 31 March until 8.00am Monday 3 April 2023: our online council tax, business rates and housing benefit services, and our welfare assistance form. You will also not be able to register to pay council tax online, make a change of address for council tax or cancel single person discount. You are still able to make a payment during this time. We apologise for any inconvenience this may cause.

Equipment Advice Service

If you are wanting to purchase or hire equipment to support your independence at home, the Equipment Advice Service can offer free impartial advice and guidance.

We can provide you with advice and information on a range of equipment such as; bath lifts, stairlifts, dressing and personal care aids, kitchen and meal preparation, ramps and mobility equipment, communication aids and more.

Our staff can:

provide you with information on equipment
help you find equipment from local and online sellers
make an appointment for you to visit the Independent Living House
refer to other services if appropriate

Please note we do not sell or hire out equipment.

Visit our Independent Living House

You can make an appointment to visit our Independent Living House in Spennymoor where you can try out a range of equipment for your bathroom, toilet, bedroom, kitchen and mobility aids such as rollators.

There are also a range of sensory support products and telecare equipment.

Alarms and telecare

If you are interested in alarms and telecare demonstrations please contact Care Connect - our community alarm service.