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Our online benefit claim and calculator will not be available between 7.00pm on Friday 21 January and 9.00pm on Saturday 22 January due to maintenance. We apologise for any inconvenience this may cause.

The Health Secretary has set out the next steps in the fight against Coronavirus. See the press conference at Youtube: Coronavirus press conference (19 January 2022).

Equipment Advice Service

If you are wanting to purchase or hire equipment to support your independence at home, the Equipment Advice Service can offer free impartial advice and guidance.

We can provide you with advice and information on a range of equipment such as; bathlifts, stairlifts, dressing and personal care aids, kitchen and meal preparation, ramps and mobility equipment, communication aids and more.

Our staff can:

  • provide you with information on equipment
  • help you find equipment from local and online sellers
  • make an appointment for you to visit the Independent Living House
  • refer to other services if appropriate

Please note we do not sell or hire out equipment.

Visit our Independent Living House

You can make an appointment to visit our Independent Living House in Spennymoor where you can try out a range of equipment for your bathroom, toilet, bedroom, kitchen and mobility aids such as rollators.

There are also a range of sensory support products and telecare equipment.

Alarms and telecare

If you are interested in alarms and telecare demonstrations please contact our Care Connect service.

Contact us
Equipment Advice Service
03000 265 667