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Consultation on Durham bus station

Plans for a new bus station in Durham City have been approved.

Thank you to everyone who took park in this consultation. More than 600 people attended our consultation events over a two days in January 2020 and we received 470 survey responses. We also gathered lots of feedback from a wide range of activities including a dedicated young people's event, letters to local businesses and social media posts.


The existing bus station isn't very visually appealing. We are replacing it with a more modern and welcoming building that's suitable for all users.

In 2015, we consulted about regenerating North Road, including the bus station. Feedback from the consultation led us to look at designs for just a new bus station, to be developed on its current site.

A further consultation was held in 2020 where we asked for views on new designs we had developed to ensure that they were fit for purpose, suitable for all users and met previous consultation feedback considerations and priorities.

Your feedback has been included in the design brief. It was mainly very positive and indicated that there should be emphasis on security, safety and accessibility for all.

The new project

The benefits of rebuilding the station in its current location include:

  • being able to accommodate the construction within the site
  • lower estimated costs
  • less disruption to surrounding roads
  • a shorter construction period

Demolition of the station is expected to begin early next year with construction to start in Spring 2021. The project is being done by Durham County Council's building and facilities management and is expected to be completed and open to the public by Summer 2022.

The new station has been designed to increase the overall space for passengers in a light and airy setting, with increased visibility and safety for buses leaving the station. This includes increasing the reversing area for buses leaving bays and widening the exit onto North Road to improve visibility, with additional pedestrian access also being created. 

There will also be increased toilet provision, including parent and child and a changing places facility, as well as increased seating and space in the passenger waiting area. The plans also include a two-storey mezzanine area with office space introduced. 

Find out more information in  Icon for pdf Redevelopment proposals for Durham City Bus Station (PDF, 139.0kb)

You can also see the 3D tour of proposed Durham City bus station.

Contact us
Durham bus station consultation
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