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To report a weather emergency, or if you are vulnerable and need help, call 03000 26 0000.

See our Disruptions, closures and warnings page for current road, school and library closures.

Housing advice during the coronavirus outbreak

We know the coronavirus will have a significant impact on individuals and families across the county and it is a fast evolving situation. While we are working to implement measures where possible to support our residents, we have put together a list of support currently available.


The government has announced measures to protect renters and landlords affected by coronavirus:

  • Landlords must provide a 6 month notice of evictions, unless there are exceptional circumstances such as anti-social behaviour.
  • No bailiff enforcement will occur during the national lockdown, in line with the existing position for tier 2 and 3 local covid alert levels.  

Housing advice

If you have any worries about losing your home, please contact us on 03000 268 000 - or visit our Get help to avoid becoming homeless page for more information.

Financial support

See Covid-19 financial support for support available, including:

  • Council tax
  • Help to pay your rent
  • Housing Benefit
  • Help with living expenses
  • Claiming benefits through Department for Work and Pensions (DWP)
Contact us
Housing Solutions
03000 268 000