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Get help if you have decided to self-isolate


If you have decided to self-isolate, there are a number of options available to help you access food and other essential supplies.

Help from family and friends

If you choose to stay at home because you have tested positive for coronavirus, or are a close contact of someone who has, you may have friends, family and neighbours who can support you to self-isolate. We would ask that these people continue to be your first point of contact, along with any additional support services such as health or social care you may receive.

Use our online support directory

If friends and family aren't able to help, you can find local support groups and organisations who can help with food supplies, posting mail and chatting over the phone. Visit Locate - our online support directory.

Further support

If you are struggling financially or need free or low cost food, you can contact Citizens Advice by ringing 0800 144 8848.

You may be entitled to help with your daily living expenses from our Welfare assistance scheme.

If family, friends or neighbours can support you, some supermarkets have set up volunteer shopping cards to help people who cannot leave the house. It is a simple, contact-free way of providing money to volunteers and is available as the following schemes:

Contact us
County Durham Together Community Hub
03000 260 260