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Information about your council tax bill


Council tax is one of the ways that we raise money to pay for local services such as education, care services for the elderly and children, libraries and bin collections.

For example, every year we:

  • empty over 6 million rubbish bins and 6 million recycling bins
  • recycle and compost over 100,000 tonnes of material from kerbside collections and household waste recycling centres
  • support 77 schools and colleges 
  • invest in our leisure centres
  • provide adult and children social care services for the most vulnerable people in our community.

Council tax is also made up of charges for the police, fire service, town and parish councils and the Charter Trust for the City of Durham.

This year's council tax bill

This year we need to raise council tax by 2.99 per cent. Your bill also includes a 2 per cent adult social care precept, in line with government guidelines (this money can only be spent on adult social care).

    More information about council tax and budgets for the current year is available in the following leaflets:

    How we calculate council tax

    See Council tax bands and how much you pay to understand how we calculate your council tax.

    Get money off your council tax bill

    You may be entitled to a reduction in the amount of council tax you pay, depending on your circumstances:

    See Get money off your council tax bill for a full list of council tax discounts.

    Support if you are struggling to pay

    If you're having problems paying instalments on time, speak to us as soon as you can. We'll look to see if you are eligible for any of the above discounts, or consider whether you are eligible for Council tax hardship relief. Also see our benefits and support information.

    Save time - do it online

    Register for secure access to your council tax account online and you'll be able to view your information at any time without needing to keep track of or store paper bills. See View your council tax account online.

    If you think your bill is not correct

    You can make an appeal about council tax if you think your band is incorrect, or if you think your bill is calculated incorrectly. For example, if you think you should be receiving a discount or exemption, or if you think you're not the person who should be paying the council tax bill.

    Contact us
    Council tax
    03000 26 4000
    Our address is:
    • Revenues and Benefits
    • PO Box 238
    • Stanley
    • County Durham
    • United Kingdom
    • DH8 1FP
    01207 218 876
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