Skip to content
  1. Do it online
  2. Login
  3. Have your say
  4. My Durham

Due to essential maintenance, the following systems will be unavailable from 6.00pm on Monday 2 October until 8.00am on Tuesday 3 October: our online council tax, business rates and housing benefit services, and our welfare assistance form. You will also not be able to register to pay council tax online, make a change of address for council tax or cancel single person discount. You are still able to make a payment during this time. We apologise for any inconvenience this may cause.

Send us a compliment or make a suggestion


If you have a compliment or suggestion about any of our services, please let us know.

Alternatively, contact your councillors, coming into one of our customer access points or Contact us.

We pride ourselves on providing services of the highest quality and it is encouraging to hear good news about our services. You can help shape our services by letting us know your thoughts.

Contact us
Corporate Complaints
03000 269 007
Our address is:
  • Feedback Team
  • Durham County Council
  • County Hall
  • Durham
  • County Durham
  • United Kingdom
  • DH1 5UQ