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Our online benefit claim and calculator will not be available between 7.00pm on Friday 21 January and 9.00pm on Saturday 22 January due to maintenance. We apologise for any inconvenience this may cause.

Send us a compliment or make a suggestion


If you have a compliment or suggestion about any of our services, please let us know.

Alternatively, contact your councillors, coming into one of our customer access points or Contact us.

We pride ourselves on providing services of the highest quality and it is encouraging to hear good news about our services. You can help shape our services by letting us know your thoughts.

Contact us
Corporate Complaints
03000 269 007
Our address is:
  • Feedback Team
  • Durham County Council
  • County Hall
  • Durham
  • County Durham
  • United Kingdom
  • DH1 5UQ