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Environment, Health and Consumer Protection (EHCP) enforcement policy

The Environment, Health and Consumer Protection enforcement policy outlines how we will engage with businesses, provide advice and guidance to businesses, and respond to breaches of the law.

Background Regulators' Code was introduced in the Legislative and Regulatory Reform Act 2006 and came into force on 6 April 2014. It applies to the legal roles of our Environmental Health, Trading Standards and Licensing services. It also requires that we have systems in place to engage with those who we regulate, to let them offer their views and contribute to the development of the policies and service standards.

These legal roles potentially affect a wide range of businesses including:

  • high street retailers
  • manufacturers and processors
  • food businesses
  • the taxi trade
  • market traders
  • premises licensed to sell alcohol
  • residential landlords and housing associations
  • service industries
  • farmers and livestock management
  • animal welfare premises (where a license to operate is required)
  • petrol filling stations
  • specified industrial installations
  • social welfare providers (residential/nursing care)
  • consumer services
  • leisure services
  • voluntary organisations/charities

Which services does this cover?

There are three operational teams who regulate the below areas:

Health Protection

  • Food safety and standards
  • Occupational safety and health
  • Private water supplies
  • Infectious disease control
  • Animal health and welfare

Environmental Protection

  • Pollution control
  • Contaminated land
  • Private sector housing enforcement
  • Public health issues

Consumer Protection

  • Fair trading and consumer protection
  • Product safety and metrology
  • Licensing and markets

We have produced a service specific Icon for pdf enforcement policy (PDF, 185.0kb)  outlining how we will deal with issues of non-compliance by businesses.


Contact us
Environment, Health and Consumer Protection
03000 261 016
Our address is:
  • Durham County Council
  • Environment, Health and Consumer Protect
  • PO Box 617
  • Durham
  • County Durham
  • United Kingdom
  • DH1 9HZ
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