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Due to essential maintenance, the following systems will be unavailable until 7.00am on Thursday 18 August: our online council tax, business rates and housing benefit overpayments service and our welfare assistance form. We apologise for any inconvenience this may cause.

Public and household drains and sewers


Information and advice about drains and sewers that run under properties.

Northumbrian Water Limited (NWL) are responsible for all shared drainage. Any drainage within the boundary of a property may fall within NWL's remit if it is shared with adjoining properties.

Any connections or alterations to the shared drain may need to be carried out by NWL's approved contractors. The owner of the property and their contractor are strongly advised to contact NWL to seek further clarification.