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Due to essential maintenance, the following systems will be unavailable from 6.00pm on Monday 2 October until 8.00am on Tuesday 3 October: our online council tax, business rates and housing benefit services, and our welfare assistance form. You will also not be able to register to pay council tax online, make a change of address for council tax or cancel single person discount. You are still able to make a payment during this time. We apologise for any inconvenience this may cause.

Public and household drains and sewers

Information and advice about drains and sewers that run under properties.

Northumbrian Water Limited (NWL) are responsible for all shared drainage. Any drainage within the boundary of a property may fall within NWL's remit if it is shared with adjoining properties.

Any connections or alterations to the shared drain may need to be carried out by NWL's approved contractors. The owner of the property and their contractor are strongly advised to contact NWL to seek further clarification.