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Our online benefit claim and calculator will not be available between 7.00pm on Friday 21 January and 9.00pm on Saturday 22 January due to maintenance. We apologise for any inconvenience this may cause.

The Health Secretary has set out the next steps in the fight against Coronavirus. See the press conference at Youtube: Coronavirus press conference (19 January 2022).

Women's refuges

A women's refuge provides emergency temporary accommodation and support services to women and children who are affected by domestic abuse and homelessness.


Harbour Support Services continue to support those affected by domestic abuse throughout the coronavirus outbreak. Services are still open and able to support people in refuges, through telephone and video support sessions.

Contact Harbour on 03000 202 525 or There is also help at Coronavirus (COVID-19): support for victims of domestic abuse.

You can ring refuges direct for advice and support. The contact numbers are listed below. Please use these for help and advice.

You could also go to your GP, health visitor, social worker, housing officer or the police who can arrange this for you.

  • Stone Meadow House - Tel: 01207 282 193
  • Harbour Peterlee Refuge - Tel: 0191 586 8890
  • Wear Valley Women's Aid Refuge - Tel: 01388 600 094
  • Durham Women's Refuge - Tel: 0191 386 5951
  • Harbour Support Services - Tel: 03000 20 25 25
Contact us
Community Safety

Customer Services
03000 26 0000
Our address is:
  • Durham County Council
  • County Hall
  • Durham
  • County Durham
  • United Kingdom
  • DH1 5UQ