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Business rates hardship relief

If you're suffering from financial hardship, find out if we can help.

If you believe that paying your business rates would cause hardship, download and complete the Icon for pdf Apply to temporarily reduce the amount of business (non domestic) rates you pay (PDF, 265.7kb) . Return this to the address included in the form.

We can reduce or cancel your business rates if paying would mean you suffered hardship.

Download Icon for pdf Hardship relief for business rates policy (PDF, 123.0kb)  to find out more about the qualifying criteria for hardship relief.


Contact us
Business rates
03000 268 997
Our address is:
  • Revenues and Benefits
  • PO Box 238
  • Stanley
  • County Durham
  • United Kingdom
  • DH8 1FP
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