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Our online benefit claim and calculator will not be available between 7.00pm on Friday 21 January and 9.00pm on Saturday 22 January due to maintenance. We apologise for any inconvenience this may cause.

The Health Secretary has set out the next steps in the fight against Coronavirus. See the press conference at Youtube: Coronavirus press conference (19 January 2022).

Support to help you pay


Get help and support if you're struggling to pay your council tax.

virus

If you're currently struggling to pay your bills, please see our financial support during Coronavirus outbreak information.

Special arrangements

If you have registered for our online council tax account, and are behind with your bill, you can spread your payments by choosing from a range of Special Arrangement payment plans.

Council Tax Reduction Scheme

Apply for our Council Tax Reduction Scheme if you're on a low income.

Debt advice and financial help

If you're having trouble managing your money, get free and impartial Debt advice and financial help.

Financial hardship relief

Apply for council tax hardship relief to temporarily reduce your council tax bill if you're struggling to pay.

Contact us
Council tax
03000 26 4000
Our address is:
  • Revenues and Benefits
  • PO Box 238
  • Stanley
  • County Durham
  • United Kingdom
  • DH8 1FP