Care Connect annual performance report
Care Connect is always looking for customer feedback to maintain and improve the standard of the services we provide. We organise an Annual Customer Satisfaction survey so we can understand our customers better, receive feedback and improve our services.
Download
Care Connect Customer Satisfaction Survey Report 2022 (PDF, 921.9kb)
for the most recent information about Care Connect's performance.
The report also provides information about:
- Care Connect customer satisfaction
- how Care Connect is addressing some of the issues raised from the customer satisfaction survey
- examples of customer feedback
- how we will continue to support customers maintain independence in their own homes
Find out more about Care Connect
Our Care Connect - our community alarm service page provides more information, or you can contact us for more information.
Contact us
- Care Connect
- care.connect@durham.gov.uk
- 03000 262 195
-
Our address is:
- Durham County Council
- Chilton Control Centre
- Chilton Depot
- Chilton
- County Durham
- United Kingdom
- DL17 0SD
- /CareConnectDCC on Facebook
Document downloads
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